WebFx: Reviews, Pricing, and Alternatives

To help boost your company’s marketing, one option you have is to work with a specialist 3rd party agency.

If you do decide to do this then the problem you now have is deciding which one of the hundreds of agencies to work with.

One of those options is WebFX. Hopefully, our detailed review of the company can help you decide if they are a good fit for your company.

WebFX overview

WebFX is a U.S based company that has operated for over 25 years. Over that time they have offered a range of marketing and web services to a range of clients.

The total list of all of their services is very long but to give you a good idea of what they do, here are some of their main services: 

• Website design
• Digital marketing services
• Social media services
• Outsourced SEO services
• Content marketing services
• Ecommerce services, and
• Amazon store setup

As you can see you can work with WebFX for virtually every aspect of your marketing plan and overall online strategy. This makes them a particularly good company to partner with if your business needs a total marketing and website overhaul or if you’re a start-up business. 

WebFX allows any new client to request a free proposal by email or by phone. Once you have given them a good rundown of what services your company requires they will give you a detailed list of tasks that they can do for you and give you an indication of how much it will cost you. 

Once you have consulted with one of their client managers you can then agree to work with them (or not) and they will start doing the agreed-upon work.

WebFX also gives each client a free dashboard on their website whereby you can track and measure all of the work that they do for you. Overall you will receive a very high level of service if you work with WebFX, however, the downside of this is paying a higher price than a lot of other options.

WebFX Reviews

Reviews for WebFX on G2.com are great. They currently have an overall rating of 4.9 stars out of 5 (as of April 2021). This is an exceptionally good rating for the industry.

The positive reviews mention that the company has a very good software platform that they provide to all clients to manage workflow, that the work is done to a high standard and that the company offers very good customer service.

The only negative feedback I could find was the odd comment about some of their content marketing prices being higher than average.

Features

• Full-Service Agency – WebFX can help you with every aspect of your marketing and website strategy. Their experienced team can do everything from optimizing your website for SEO to writing well-researched blog posts. 
• Customized Pricing – each client is charged a monthly fee based on your specific needs.
• Dedicated Client Manager – when you work with WebFX you will have a single point of contact within the company.
• Extensive Platform – WebFX offers each client access to their in-depth software platform that you can use to order, manage and review each task that they do for you.

Pros

• WebFX can help you with all parts of your marketing and web strategy. For example, they can design your website, build the website, write the copy for it, and then help you advertise it through top online advertising networks.
• WebFX offers a high level of customer service, including giving each client a dedicated client manager. This means that they will manage all of the staff that produce your content which can save you a lot of time and stress.
• WebFX has operated for over 25 years and has worked with big-name clients such as Subway and Verizon. This is a good sign that they deliver on their promises – which helps reduce some of the risks of working with them for you.
• The company has a custom software platform that you can use to manage every aspect of working with them. This means you can manage all of your marketing from one place.

Cons

• When you work with an agency such as WebFX you should be prepared to pay a lot more money than if you hire freelancers on platforms such as Upwork or work with smaller, more specialist marketing companies.
• When you outsource marketing to a 3rd party agency it makes it difficult for you to bring your marketing in-house at a later date. This is because you will have to hire a completely new team who don’t have any experience working on your marketing.
• It is very difficult to find out exactly how much they charge for each service. Other companies are much more transparent.
• Since they are such a big company they might be working with some of your competitors as well – this represents a conflict of interest for them.

Prices

As mentioned above WebFX provides each client with a customized price for each project that you work with them on, or a monthly fee if you employ them to manage your marketing monthly. 

According to Clutch, past clients of WebFX have been charged tens of thousands of dollars for website and marketing projects that the company has carried out. These prices are quite high for the industry, so we would advise you to get a full quote before agreeing to work with them.

Top WebFX alternatives

Do you like what you have heard about WebFX so far? Before you sign-up to work with them please check out some of our reviews of their competitors by clicking on the links below.

Final thoughts

WebFX offers a range of web and marketing services to help your business thrive online. Signing up for their services seems to be very straight forward and they give each client a dedicated client manager to work with.

However, whenever a business offers a higher level of service than its competitors you can expect to pay more for it. If you have a limited budget for your business’s marketing, then there are much better companies for you to work with.